Our team reviews the claim details, identifies any issues, and communicates with the insurance company or healthcare provider to address discrepancies or errors. We work diligently to help resolve any issues efficiently and effectively.
IMPORTANT FORMS
UNDERSTAND EXPLANATION OF BENEFITS
Welcome
As a Brundage Member you are important to us. We are here to assist you with your insurance questions
Welcome Brundage Employees
SCHEDULING APPOINTMENTS
ANSWER TO BENEFIT QUESTIONS
Our customer support team is always available to assist with finding the right healthcare providers that accept your plan, ensuring you receive the care you need without any hassle
HELP FINDING PARTICIPATING PROVIDERS
ASSISTANCE WITH CLAIM RELATED PROBLEMS
Contact us Speak with a Member Concierge Feel the Love
Our team can assist you in finding available time slots, coordinating with your preferred provider, and managing any necessary paperwork. We are here to ensure your appointment is set up smoothly and efficiently.
Our team works directly with doctors or hospitals on your behalf to clarify charges, negotiate adjustments, and ensure that you are only responsible for the amounts outlined in your plan.
RESOLVE BALANCE
BILLING ISSUES
Your member concierge is here to consult with about your benefits, answer questions and ensure you fully understand and utilize your benefits effectively with the lowest out-of-pocket costs.
1 (888) 391-3301
We hate paperwork too! However, there are some forms that help us do our job better and makes it a lot easier for us to assist you with problems or appointments.
We assist our members in reading and understanding their Explanation of Benefits (EOB). Our team is available to break down each section of the EOB, clarify any medical or financial terms, and answer any questions you may have.
HOURS: Mon-Fri 8am - 8pm Central
We know you are busy so, we have made it simple to access basic information on our mobile app.