First Health is your provider network. You can search for a provider there or you can call us and we will assist you in finding a provider or getting an appointment
We hate paperwork too! However, there are some forms that help us do our job better and makes it a lot easier for us to assist you with problems or appointments.
Welcome
As a Pine Crest School Member you are important to us. We are here to assist you with your insurance questions
ASSISTANCE WITH CLAIM RELATED PROBLEMS
Login to see your claims, download an
ID card, get your deductible or out of pocket information. You can always call us if you don't see what you need.
RESOLVE BALANCE
BILLING ISSUES
Your member concierge is here to consult with about your benefits, answer questions and ensure you fully understand and utilize your benefits effectively with the lowest out-of-pocket costs.
SCHEDULING APPOINTMENTS
We know you are busy so, we have made it simple to access basic information on our mobile app.
Welcome Pine Crest School
1 (888) 918-0830
Contact us Speak with a Member Concierge Feel the Love
Our team can assist you in finding available time slots, coordinating with your preferred provider, and managing any necessary paperwork. We are here to ensure your appointment is set up smoothly and efficiently.
We assist our members in reading and understanding their Explanation of Benefits (EOB). Our team is available to break down each section of the EOB, clarify any medical or financial terms, and answer any questions you may have.
Our team reviews the claim details, identifies any issues, and communicates with the insurance company or healthcare provider to address discrepancies or errors. We work diligently to help resolve any issues efficiently and effectively.
UNDERSTAND EXPLANATION OF BENEFITS
Our team works directly with doctors or hospitals on your behalf to clarify charges, negotiate adjustments, and ensure that you are only responsible for the amounts outlined in your plan.
ANSWER TO BENEFIT QUESTIONS